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Method 1 Using the Windows 10 Photos App

  1. 1

    Connect your iPhone to the PC. Use the USB charging cable that came with your phone.

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    Unlock your iPhone. Unlock your iPhone using Touch ID or enter your Passcode. This will prompt a question asking if you want to trust the computer you just connected to.

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    On the iPhone, tap Trust or Allow. This allows the iPhone to share data with the computer so you can download the pictures and video.

  4. Image titled Transfer Photos from iPhone to PC Step 4

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    On the computer, click the Start menu Image titled Windowsstart.png .
  5. Image titled Transfer Photos from iPhone to PC Step 5

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    Click Photos.

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    Click Import. It's in the top-right of the Photos window.

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    Click On another device. It's on the right of the pop-up window.

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    Select the pictures you want to import and click Continue. All the items that selected will have a checkmark in the top-right of the preview image.
    • You can click Select All at the top to select all the pictures and video.
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    Click Import. This will begin importing the images and videos from the iPhone.
    • You can check the box next to "Delete imported items from Apple iPhone after importing" if you don't want to keep the original photos or videos on the iPhone.

Method 2 Importing to a Windows Folder

  1. 1

    Connect your iPhone to the PC. Use the USB charging cable that came with your phone.

  2. Image titled Transfer Photos from iPhone to PC Step 11

    2

    Unlock your iPhone. Unlock your iPhone using Touch ID or your phone's passcode. This will prompt a question asking if you want to trust the computer you just connected to.

  3. Image titled Transfer Photos from iPhone to PC Step 12

    3

    On the iPhone, tap Trust or Allow. This allows the iPhone to share data with the computer so you can download the pictures and video.

  4. Image titled Transfer Photos from iPhone to PC Step 13

    4

    On the computer, click the Start menu Image titled Windowsstart.png .
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    Click File Explorer Image titled Windowsstartexplorer.png . This will open a File Explorer window allowing you to browse files and devices connected to your computer.
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    Located the connected iPhone. It should be listed on the left-side of the File Explorer window under "This PC". Click Image titled Android7expandright.png next to "This PC" to see a list of connected devices.
    • If the iPhone doesn't appear, try disconnecting the iPhone and plugging it back in.
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    Right-click on the iPhone and select Import pictures and video. It's near the bottom of the drop-down menu.

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    Select the Import all new items now option and click Next. This will automatically import all the images and videos stored on your iPhone to your Pictures folder. Once finished importing, the Pictures folder will open automatically.

Community Q&A

Search

  • Question

    The pictures I've downloaded on my Windows 10 laptop only show when I plug my flash drive in the USB port. What can I do?

    Plug in your flash drive and move the pictures to a different folder. You should then be able to see the pictures whether the flash drive is plugged in or not.

  • Question

    What happens if I unplug the iPhone before the transfer of photos is complete?

    You will probably find that not all of your photos have transferred to the PC.

  • Question

    How can I back the photos up to a PC and still keep them on the iPhone?

    Connect the iPhone to PC with the IPhone charging cable (one end is USB) and switch on the phone. The phone will ask whether to allow to connect the phone to PC. Tap 'allow'. Then you can go to PC and the phone act as a camera connected via USB port. You can download any photo now.

  • Question

    Can I use a charging cable?

    Yes, you can. Go to My Computer (using Windows), click on the Apple product, go into the internal memory and you will find several folders. Each of these folders contains pictures from different time periods.

  • Question

    What do I do if my PC is not recognizing that my iPhone is connected to it?

    You can email the photo to your Gmail, then from your PC log in to your Gmail and download the document.

  • Question

    Can I download all of my photos from the cloud to my PC and then delete them from my phone and the cloud to free up storage?

    Yes you can. As long as they are stored on another device, you are safe to delete them from iPhone or iCloud storage.

  • Question

    How can I delete the photos off the iPhone once they have been transferred?

    As long as you don't need them on your iPhone, it is fine to delete them, since they are on your PC.

Unanswered Questions

  • Why would it say it couldn't find pictures on my phone when I know there are many there?

  • What do I do if my iPhone doesn't show up after I plug it into my computer?

  • When I connect my PC to iPhone 5s and open it, it doesn't ask me to "open or allow". Why not?

  • Trying to connect iphone to my computer to download pictures and I am getting this error message "Itune could not connect to this Iphone" unknown error ox800002D, any advice?

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